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Uepaa

The app for lone worker protection

Working out of sight and earshot of others is subject to the legal provisions of the respective country. Suitable measures must be taken, especially for individual workstations. So-called personal emergency signal systems (PNA), also known as dead man's alert solutions, enable companies to allow employees to work alone despite increased risk classification. Especially in front-line operations or shift work, there is a lack of colleagues to ensure regular monitoring of hazardous work.

This is where the Uepaa app comes into play: among other things, Uepaa replaces outdated dead man's devices with a modern app that not only offers new functions such as companion assistance, but also meets the strict requirements of EKAS, SUVA and other authorities.

Launched in 2012 as an outdoor and sports app, Uepaa has developed into Europe's leading app for occupational health and safety in recent years. In 2024, we completely overhauled the app and presented it in a new design.

The app is now used successfully in various contexts, including industry, logistics, transport, construction, building services, pharmaceuticals, agriculture and complex environments such as underground power plants.

Life-saving features

The clear focus on the protection of lone workers and the vision of “Saving lives with technology” are fully reflected in the app and its functions. All of the app's key functions can be accessed from the dashboard and their distribution across the UI elements is explained in detail in the onboarding. Basically, the app offers the following three types of safety checks:

Accident detection for dynamic work with smartphone or watch on the body; regular check for static work with smartphone on the table; one-off check for off-grid work without reception.

The three safety controls can be activated by users depending on the work to be carried out in the application and trigger the corresponding alarm in an emergency. At the same time as the alarm, specific data is transmitted to the emergency call center to enable a quick rescue.

The app also offers the following functions:

Company and person-specific alerting

Each user has an individual and company-specific alarm chain stored in the app, which is specified by the administrator. The user can also define a daily emergency contact and activate it for a desired time, which also triggers a countdown visible on the dashboard. It is also possible to enter a private emergency contact. The UI has been optimized so that the user now has an overview of all the people who should be involved in an emergency in one place.

In an emergency, the emergency call center employee calls through the alarm chain from top to bottom and informs the relevant people.

Emergency call button with dedicated emergency call center

Our multilingual, IQnet and SQS-certified 24/7 emergency call center is on duty for your employees around the clock. Qualifying the callback, internal escalation and calling the nearest rescue partners are our daily business. Every year, our emergency call center processes around 90,000 alarms and organizes 8,000 call-outs.

First responder function in the vicinity

Users who are in the vicinity of an alarm are identified as first responders and called out in seconds. Because sometimes every minute counts. This automatic first responder function is unique to Uepaa. More than 120,000 users are part of the Uepaa emergency response network.

Outdoors and indoors

Rescue teams need precise information about the position of the injured person, both outdoors and indoors. In buildings, positioning with Low Energy GPS is often too inaccurate and valuable time is lost, especially in multi-storey buildings or underground facilities. Bluetooth Low Energy (BLE) beacons offer the missing accuracy and pinpoint help.

Credits

Our services: UX and UI design, native software development, testing, maintenance
Client: Uepaa AG